Official Policy

Taka12's Privacy Policy — Your data, our responsibility

Taka12 takes your personal information very seriously. Read our Privacy Policy to learn how your data is collected, used, and kept secure — with complete transparency.

Last Updated: January 2026

Protecting Your Privacy
Our Highest Commitment

SSL Encryption Active
Sale of Data Prohibited
24/7 Security Monitoring

How We Use Your Privacy We Protect

The Six Core Pillars of Taka12's Data Protection Framework

SSL Encryption

Every transaction and login session is protected by 256-bit SSL encryption. No outside party can access your data.

Encrypted Database

All data stored on our servers is kept in encrypted format. No one can access this data without proper authorization.

Identity Verification (KYC)

Taka12 uses a two-factor identity verification process to ensure only the rightful account owner can access their account.

Data Sharing Prohibited

Taka12 never sells or shares your personal information with third parties without authorization.

Data Retention Policy

Personal data is not retained beyond the period it is needed. Once the specified timeframe has passed, data is securely deleted.

Support Team Training

All Taka12 staff undergo rigorous privacy training. They access your information only when needed to resolve issues.

01 Privacy Policy Introduction

Welcome to Taka12. This Privacy Policy document explains what information we collect, why we collect it, how we use it, and what measures we take to keep your data secure. By using the Taka12 platform, you agree to this Privacy Policy.

Earning and maintaining the trust of millions of users in Bangladesh is at the heart of what Taka12 does. That is why we present our privacy policy with full transparency — so you can enjoy our platform with complete peace of mind.

Please note: This Privacy Policy may be updated at any time. A notice will be posted on the website after any changes, along with the effective date.

02 What Information We Collect

Taka12 collects two types of information from you — what you provide directly, and what is collected automatically.

What you provide directly:

  • Name, email address, mobile number, and date of birth (collected at registration).
  • National ID or passport details (for KYC verification).
  • Payment information — mobile banking number or bank account details.
  • Messages and complaints sent to customer support.

Automatically Collected Information:

  • IP address, browser type, and operating system.
  • Pages visited on the platform and time spent — session data.
  • Device ID and app version.
  • Usage patterns collected via cookies and related tracking technologies.
Taka12 never stores your full payment card number or PIN. Payment details are secured in tokenized form.

03 How Your Information Is Used

Taka12 uses the information it collects solely for the following purposes:

1
Account Management For identity verification, login security, and account customization.
2
Transaction Processing To process deposits, withdrawals, and other financial transactions.
3
Promotional Communications To keep you informed about new offers, bonuses, and updates. (You can unsubscribe at any time.)
4
Security & Fraud Prevention To detect and prevent suspicious activity.
5
Legal Obligation To comply with applicable laws and regulations and meet the requirements of regulatory authorities.
6
Service Improvement To analyze usage patterns and improve the Taka12 experience.

04 Data Sharing Policy

Taka12 is fully committed to your privacy. We never sell or share your personal information with advertisers. However, limited information may be shared in certain circumstances:

Recipients Because Type
Payment Processors To complete transactions Required
KYC Verification Service To verify your identity Required
Security Partners To prevent fraud Security
Legal Authority Under a court order or legal obligation Legal
Third Parties (General) For advertising or sales purposes Prohibited

Whenever data is shared with a third party, they are contractually bound to uphold Taka12's privacy standards.

05 Cookies & Tracking Technologies

Taka12 uses cookies and similar technologies to enhance your experience. Cookies are small data files stored in your browser.

  • Essential Cookies: Required to maintain your login session and keep core site functions running.
  • Performance Cookies: Helps us understand which sections of the site are used most.
  • Preference Cookies: Remembers your language and display preferences.
  • Analytics Cookies: Helps analyze usage patterns to improve our services.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some site features.

Disabling essential cookies may cause issues with logging in or completing transactions.

06 Your Rights

Under our Privacy Policy, all Taka12 members enjoy the following rights:

  • Right to Access Your Data: You may request to see what information we hold about you.
  • Right to Rectification: You may request correction of any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data once the relevant conditions are met.
  • Right to Object to Processing: You may object to the processing of your data for marketing purposes.
  • Data Portability: You may request your information in a structured, portable format.
  • Withdraw Consent: You may withdraw your consent to data processing at any time.

To exercise these rights, contact Taka12 customer support. We aim to respond within 30 business days.

07 Data Security Measures

Taka12 uses industry-leading security measures to protect your data:

  • TLS 1.3 protocol is used for all data transmissions.
  • Data is stored on our servers using AES-256 encryption.
  • Regular security audits and penetration testing.
  • Staff access to data is limited to what is strictly necessary (Least Privilege principle).
  • 24/7 system monitoring for suspicious activity.
  • A rapid response plan for data breach incidents.
Your Role: Use a strong password to keep your account secure, and never share it with anyone.

08 Minor Privacy

Taka12 strictly does not provide services to anyone under 18. Under our Privacy Policy:

  • We do not knowingly collect any personal information from minors.
  • If any minor's information is found in our database, it will be deleted immediately.
  • If you believe a minor is using our platform, please notify us immediately.

09 Privacy Contact

For any questions, requests, or complaints regarding our Privacy Policy, please contact Taka12's data protection team:

  • Live Chat: Chat directly with our support team from the platform.
  • Email: [email protected]
  • Response time: typically 1–3 business days.

For more details, please see our FAQ Page View or Terms and Conditions read.

Table of Contents

Introduction Data Collection Data Usage Data Sharing Cookie Policy Your Rights Security Measures Minors Policy Contact

Your Rights

Right to Access Your Data
Right to Rectification
Right to Erasure
Objection to Processing
Data Portability
Withdraw Consent

Related Pages

About Us Terms and Conditions Responsible Gaming Frequently Asked Questions Register Log In

Policy Updates

Effective: January 2026

Next Review: July 2026

Any changes will be announced via a notice on the website.

About the Privacy Policy Frequently Asked Questions

Answers to the most frequently asked questions from our users

Absolutely not. Taka12 never sells your personal information to third parties. Your data is used solely for account management, transaction processing, security, and legal compliance.

Data for active accounts is retained for as long as the account remains active. Once an account is closed, data is generally deleted within 5 years unless legal requirements apply. Financial transaction records may be retained for longer periods for legal compliance.

Yes, you can request deletion of your data. However, data linked to active accounts, ongoing transactions, or legal obligations may not be immediately removable. Please contact customer support to submit a request.

Yes, Taka12 uses cookies. You can manage most cookies through your browser settings. However, disabling essential cookies may cause issues with login or transactions. Turning off analytics and marketing cookies will not affect the site's core functionality.

In the event of any data breach, Taka12 will immediately launch an investigation, notify affected users, and take swift action to limit the damage. Regulatory authorities will also be informed in accordance with applicable law.

Yes, you can opt out of promotional communications at any time. Every email includes an unsubscribe option. You can also manage notification preferences through your account settings or by contacting customer support. Please note that important messages related to transactions and security cannot be turned off.
A Safe & Trusted Platform

Privacy guaranteed — enjoy the experience Taka12

Your data is completely secure. Join now and experience the best gaming in Bangladesh.

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By registering, you agree to our Privacy Policy and Terms & Conditions you agree.

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